ji3 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how ji3 ("ji3," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of users ("Player," "User," or "you") who access or use the ji3 online gaming platform, website, and mobile application (collectively, the "Platform").

By registering an account on ji3 or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. This Policy forms part of the ji3 Terms & Conditions, which govern your use of the Platform.

If you do not agree with any part of this Policy, you should discontinue use of the Platform and may request closure of your ji3 account by contacting our support team.

2. Personal Data We Collect

ji3 collects the following categories of personal data from players:

ji3 does not intentionally collect sensitive personal information beyond what is required for identity verification and regulatory compliance. Where sensitive data is collected (e.g., government ID), it is handled with heightened security measures.

3. How We Collect Your Data

ji3 collects personal data through the following means:

3.1 Directly From You

• When you register a ji3 account and complete the KYC verification process;
• When you make deposits or request withdrawals;
• When you contact ji3 customer support via live chat or email;
• When you participate in promotions, surveys, or feedback requests;
• When you update your account profile or preferences.

3.2 Automatically

• Through cookies, web beacons, and similar tracking technologies when you use the Platform;
• Through server logs that record your IP address, device information, and browsing activity on the Platform;
• Through the ji3 mobile application, which may collect device identifiers and usage statistics.

3.3 From Third Parties

• From identity verification and KYC service providers;
• From payment processors such as GCash and PayMaya for transaction verification;
• From fraud detection and anti-money laundering screening services;
• From publicly available sources where permitted by applicable law.

4. How We Use Your Personal Data

ji3 uses your personal data for the following purposes:

• Account Management: To create, maintain, and administer your ji3 account, including identity verification and age confirmation (21+ requirement);
• Platform Operation: To provide access to games, process bets, credit winnings, and deliver all features of the ji3 Platform;
• Payment Processing: To process deposits and withdrawals via GCash, PayMaya, bank transfer, and debit card in Philippine Peso (₱);
• Legal & Regulatory Compliance: To comply with PAGCOR regulations, anti-money laundering (AML) obligations, and the Philippine Data Privacy Act;
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, cheating, and unauthorized account access;
• Responsible Gaming: To monitor gaming patterns and enforce responsible gaming tools such as deposit limits and self-exclusion;
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance;
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — only where you have provided consent or where permitted by law;
• Platform Improvement: To analyze usage patterns and improve the ji3 Platform's features, performance, and user experience.

5. Legal Basis for Processing

ji3 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing required to fulfill our obligations under the ji3 Terms & Conditions, including account management and payment processing;
• Legal Obligation: Processing required to comply with PAGCOR regulations, AML laws, tax obligations, and other applicable Philippine legislation;
• Legitimate Interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your privacy rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Disclosure

6.1 Service Providers

ji3 shares personal data with trusted third-party service providers who assist in operating the Platform, including payment processors (GCash, PayMaya, banks), KYC and identity verification providers, fraud detection services, cloud hosting providers, and customer support platforms. All service providers are contractually bound to process data only on ji3's instructions and to maintain appropriate security standards.

6.2 Regulatory Authorities

ji3 may disclose personal data to PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), law enforcement agencies, and other government bodies where required by law, court order, or regulatory directive.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of ji3's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Policy that result from it.

6.4 No Sale of Data

ji3 does not sell, rent, or trade your personal data to third-party advertisers or data brokers under any circumstances.

7. Cookies & Tracking Technologies

ji3 uses cookies and similar technologies (web beacons, pixel tags, local storage) to operate and improve the Platform. The types of cookies we use include:

• Essential Cookies: Required for the Platform to function, including session management and security tokens. These cannot be disabled without affecting Platform functionality;
• Preference Cookies: Store your language, display, and notification preferences to personalize your experience;
• Analytics Cookies: Collect anonymized data about how players use the Platform to help us identify areas for improvement;
• Security Cookies: Help detect and prevent fraudulent activity and unauthorized account access.

You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the ji3 Platform. ji3 does not use third-party advertising cookies or behavioral tracking for external advertising purposes.

8. Data Retention

ji3 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. Specific retention periods include:

• Account and Identity Data: Retained for a minimum of five (5) years following account closure, in accordance with PAGCOR and AMLC record-keeping requirements;
• Financial Transaction Records: Retained for a minimum of five (5) years as required by anti-money laundering regulations;
• Gaming History: Retained for three (3) years following account closure for dispute resolution purposes;
• Support Communications: Retained for two (2) years following resolution of the relevant inquiry;
• Marketing Consent Records: Retained for the duration of your account and for one (1) year following withdrawal of consent.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with ji3's data disposal procedures.

9. Data Security

ji3 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and ji3 servers;
• Encryption of sensitive data at rest, including financial information and government ID data;
• Role-based access controls limiting internal access to personal data on a strict need-to-know basis;
• Regular security audits, vulnerability assessments, and penetration testing;
• Multi-factor authentication for internal systems and player accounts;
• Incident response procedures for detecting, reporting, and managing data breaches.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, ji3 will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act of 2012.

10. Your Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ji3:

• Right to Be Informed: The right to know what personal data ji3 collects and how it is used — which this Policy fulfills;
• Right of Access: The right to request a copy of the personal data ji3 holds about you;
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to Erasure: The right to request deletion of your personal data, subject to ji3's legal retention obligations;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format;
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact the ji3 Data Protection Officer at the details provided in Section 15. ji3 will respond to all data rights requests within thirty (30) days of receipt.

11. Children's Privacy

The ji3 Platform is strictly intended for persons aged 21 years and above. ji3 does not knowingly collect personal data from individuals under the age of 21. If ji3 becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be closed.

If you believe that a minor has registered a ji3 account or provided personal data to ji3, please contact our support team immediately so that appropriate action can be taken.

12. International Data Transfers

ji3 primarily stores and processes player data within the Philippines. Where data is transferred to service providers located outside the Philippines (for example, cloud infrastructure providers), ji3 ensures that such transfers are subject to appropriate safeguards, including contractual data protection clauses that provide a level of protection equivalent to that required under the Philippine Data Privacy Act.

ji3 will not transfer your personal data to countries or organizations that do not provide an adequate level of data protection without your explicit consent or a valid legal basis for the transfer.

13. Third-Party Links

The ji3 Platform may contain links to third-party websites or services for informational purposes. ji3 is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. This Policy applies solely to data collected by ji3 through the Platform.

14. Updates to This Policy

ji3 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. Where material changes are made, ji3 will notify registered players via email or in-platform notification prior to the changes taking effect.

The "Last Updated" date at the top of this Policy indicates when it was most recently revised. Your continued use of the Platform following notification of changes constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically.

15. Contact & Data Protection Officer

ji3 has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact:

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. Visit the NPC website for complaint procedures and contact information.